Product Return Policy – 30 Days

Kulhera Marketing Pvt. Ltd. 30 Days Customer Product Refund Policy

We stand behind the quality of our products.

Kulhera Marketing Pvt. Ltd. stands behind the quality of it's products and guarantees your satisfaction. If for any reason you are not completely satisfied with the products, you may return it within 30 days of purchase for a refund as per the terms of the Returns Policy given below.

The refund policy is applicable only for products in marketable condition, and partially used products (30%) accompanied with an invoice. This policy does not apply to products that have been intentionally damaged or misused. It is mandatory upon our Business Associates (BA) and Distributer to follow the Customer Product Refund Policy in communication.

Kulhera Marketing Pvt. Ltd. 30 Days Product Return Policy for BA/DSA: BA/DSA may return the products within 30 days of purchase as follows:

*Marketable refers to products that are unopened and sealed.

**Unmarketable are products which have been partially used (30%).

***Excess stock refers to products greater than or equal to six in number

GST (Goods and Services Tax)

BA: Business Associate

DSA: Direct Selling Associate DP: Distributor Price

Reference Notes:

• The BA/DSA must return the product(s) to the Kulhera Marketing Pvt. Ltd. Head Office or Pick up Centers.
• Period of return for products is calculated as the number of days from the Invoice Date, to the date of receipt of such intention at the kulhera Marketing Pvt. Ltd. Head Office.
• Condition refers to the condition in which the stock is received back from the BA/DSA as a return. The product can be 'marketable' or 'unmarketable' depending on the condition of the returned stock as assessed by the Returns executive at the Kulhera Marketing Pvt. Ltd. Head Office.
• PV/ BV adjustment of Products returned till 25th of each month shall be processed in the same month. Total PV/BV of the returned products will be deducted from the returning BAO's /DSA’s account.
• If unsold products return is greater than or equal than 6 in number on a single invoice, 10% handling charges will be deducted.
• The Product Return Policy does not apply to open packs of literature or videos or other sales aids or any other material required for sales promotion.
• Total returns cannot exceed the quantity appearing on the Invoice.
• If products are returned by Distributer directly Kulhera Marketing Pvt. Ltd. Head Office, PV/BV adjustment shall be done from the BA's account & any excess amount paid shall be recoverable from the BA.

For any clarification / query please feel free to contact the Kulhera Marketing Pvt. Ltd. Head Office via phone call or email or written letter, address and other contact details are given on the website www.kulhera.com